A Honeywell smart thermostat is an excellent way to fine-tune how you use your heating and cooling. But like any utility, you could occasionally run into a problem. With a digital display, Honeywell smart thermostats can show an error code that trained technicians use to figure out what's happening. Here are a few of the most known error codes you could see on your Honeywell smart thermostat.
Honeywell Error Code e42
You can encounter this error code in the event that your home’s Wi-Fi internet did not present an IP address for the thermostat to hook up to. This can happen if the router fails to execute the Dynamic Host Configuration Protocol, or DHCP. This procedure automatically supplies the required IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can clear error code e42 by verifying that your router has enabled DHCP. When it does, you might also have to power cycle the router and repeat the initial setup process with your thermostat. This should see to it that the DHCP is sent and connects to your smart thermostat.
Error Code e02 for Honeywell Thermostats
Error code e02 is displayed whenever the password for accessing your home’s Wi-Fi router is not correct. After this error code is displayed for 30 seconds, the thermostat’s digital display should automatically transition to the Wi-Fi setup screen so you can try the password again.
How to Fix Honeywell Thermostat Error e02
All you have to do to resolve error e02 is make sure you’re entering the correct Wi-Fi password when setting up the thermostat.
Error Code 40 for Honeywell Thermostats
Error code 40 can appear when the thermostat is informed that a heat pump or air conditioner’s monitoring system has identified a malfunction. For the most part, this appears if the compressor isn’t running despite being directed to. But this error code may also show up if power is disconnected from the outdoor unit for an extended period of time. A “High Pressure Fault” error, induced by obstructed airflow, can lead to this error code. And finally, you could experience error code 40 if there’s a problem with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can check the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for regular operation. If you turn the thermostat off and on again and error code 40 reappears, it’s best to get a hold of an experienced technician.
Error Code e43 for Honeywell Thermostats
If a Honeywell thermostat shows error code e43, it can’t communicate with the router, and by extension the Wi-Fi. This can happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for a short period. The thermostat might also be disconnected if you have recently updated the password or the Wi-Fi’s SSID, which is the name you provide it.
Honeywell Thermostat Error e1
Thermostats employ sensors to detect the temperature outdoors and indoors. If a sensor malfunctions, you could see error code e1 turn up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A qualified technician can change out the sensor and restart the thermostat, which should resolve error code e1.
Honeywell Thermostat Error 11n
Error code 11n can appear if the thermostat can’t connect to a heating or cooling unit. This can mean that the equipment itself is malfunctioning and unable to connect with the thermostat. This can happen when the wiring is bad or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A professional technician can use a voltmeter to determine if there’s a faulty electrical connection. When the wiring on your specific HVAC system is bad, the technician can replace it. If the thermostat itself is the source of the error code, it will likely have to be replaced.
Error Code e2 for Honeywell Thermostats
If you see error code e2 pop up on your Honeywell smart thermostat, it might mean a few different things. Sometimes, one of the sensors that detects the temperature isn’t functioning like it should. In other instances, it means the router was disconnected from its power source before the thermostat could complete the setup process.
How to Fix Honeywell Thermostat Error e2
In situations where the error code stems from sensor failure, a technician will troubleshoot and swap out the damaged sensor. Any time the problem comes from disconnected power, all you have to do is verify the router remains on throughout the setup process.